To handle returns or exchanges, log into your account and request a return in the "Orders" section. Follow the emailed instructions, package the item securely, and ship it back using the provided label. Once we receive and inspect the item, we’ll process your request within [insert timeframe]. For assistance, please contact customer support. Thank you for choosing us!

Yes, you can cancel a shipment after it's been booked. Please log into your account and navigate to the "Shipments" section. Locate the shipment you wish to cancel and click the "Cancel" button. If the shipment is already in transit, please contact our customer support team for further assistance.

Yes, we can assist with customs clearance procedures. Our experienced team will guide you through the necessary documentation and requirements to ensure a smooth clearance process for your shipments. Please contact us for more details and personalized support.